eServGlobal featured in Juniper Research’s latest Mobile Money Report

Paris: 4 October 2013

eServGlobal welcomes a recently published report from Juniper Research which forecasts continuing growth in mobile money transfer worldwide. Juniper observed that “Nearly 400mn mobile phone users worldwide are expected to use their handsets for mobile money transfer by 2018, up from just under 150mn this year, according to a new report from Juniper Research. Growth is expected to be driven primarily by deployments of domestic money transfer services, with multinational network operators increasingly launching products on a group-wide rather than an ad hoc basis.”

According to the findings, the launch of mobile money services, primarily in emerging makets, is an evolutionary process in which several steps are necessary to achieve full financial inclusivity.

“Once the mobile wallet has been deployed (Stage 1) the first services to be introduced (almost always at the same time as wallet deployment) involve remittance, whether in the form of airtime or in a cash transaction.”

Following this, mobile money services typically move to offer payment facilities, both bill payment and payment at a merchant and then to full financial inclusivity by offering micro-insurance, loan disbursement and loan repayment.

eServGlobal was invited to contribute to the report through an interview with Juniper Research and is profiled in the report as a key technology vendor in the space.

The report is available at: http://www.juniperresearch.com/researchstore/commerce-money/money-transfer-remittances/domestic-international-markets

Nicola Peters